| Issue ID | 1679833 |
| Internal NHTSA # | 11343248 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 02/08/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact called on behalf of a customer who owns a 2016 dodge grand caravan. The contact stated that the transmission pump failed and causing the transmission to slip without warning. The contact also stated that the vehicle failed to accelerate as designed. The vehicle was not repaired. The contact called crown dodge chrysler jeep ram fiat (2707 shortcut rd, pascagoula, ms 39567, and informed the dealer of the failure. The contact was informed that the vin was not included in nhtsa campaign number: 16v461000 (power train). The manufacturer was made aware of the failure and confirmed that the vin was not included in the recall. The failure mileage was approximately 107,194. |
| Vehicle Mileage at Failure | 107194 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PASTAGULA, MS |
| VIN pattern | 2C4RDGBG4GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |