| Issue ID | 1611275 |
| Internal NHTSA # | 11269417 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 07/10/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 dodge grand caravan. While driving 20 mph, the vehicle was not shifting while the rpms increased. The vehicle was taken to orlando dodge chrysler jeep ram (4101 w colonial dr, orlando, fl 32808, (407) 299-1120), but was not diagnosed or repaired. The vehicle was taken to an independent mechanic who referenced nhtsa campaign number: 16v461000 (power train); however, the vin was not included. The contact mentioned that on the way back to the dealer, the vehicle hesitated to drive and stalled. The vehicle was towed to the contact's residence. The vehicle was not taken back to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was contacted twice and informed the contact that the vin was not included in the recall. The failure mileage was 93,783. *ln*jb |
| Vehicle Mileage at Failure | 93783 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | APOPKA, FL |
| VIN pattern | 2C4RDGBG7GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ORLANDO DODGE |
| Dealer's telephone number | 407-299-1120 |
| Dealer's city | ORLANDO |
| Dealer's state code | FL |
| Dealer's ZIP code | 32808 |