| Issue ID | 1557190 |
| Internal NHTSA # | 11197191 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 17/04/19 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Two days ago, the driver side rear sliding door failed to unlock or open, either with the key fob or various buttons/handles. The passenger side door lock made a buzzing noise when it locked. Today, the passenger side sliding door stopped working. I took it to my mechanic. He said both locking mechanism motors were burned out at a cost to replace of $1900. The first door stopped working without warning, the second one made a buzzing sound for a day or two when locking or unlocking. There was no impact or rough road driving involved. *dt |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALEXANDRIA, VA |
| VIN pattern | 2C4RDGCG0GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | YATES AUTOMOTIVE |
| Dealer's telephone number | 703-683-5300 |
| Dealer's city | ALEXANDRIA |
| Dealer's state code | VA |
| Dealer's ZIP code | 22301 |