| Issue ID | 1698382 |
| Internal NHTSA # | 11365135 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 11/10/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 dodge grand caravan. The contact stated that after parking the vehicle, the vehicle failed to restart. The contact called a towing service however, the vehicle was unable to be jump started. The contact had the battery checked however, the vehicle failed to start. The vehicle was towed back to the residence. Victorville motors chrysler jeep dodge ram (14617 civic dr, victorville, ca 92394, (760) 843-8317) was contacted and stated that there were no recalls on the vin. The contact was informed that the vehicle needed to be diagnosed and that he was responsible to pay the diagnostic fee. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 19,888. |
| Vehicle Mileage at Failure | 19888 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | VICTORVILLE, CA |
| VIN pattern | 2C4RDGBG3GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |