| Issue ID | 1651545 |
| Internal NHTSA # | 11317516 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 15/11/19 |
| Component | ELECTRONIC STABILITY CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Driver side passenger door was locked shut. Had to bring the vehicle in for service multiple times to correct the issues. The first time they disassembled the door and once on a work bench it worked fine, they put back into the vehicle and 2 days later it was back to locked shut. Brought in for service again and had the lock actuator replaced. This is a safety hazard for my children when the door is not operational. The passenger side door is also making a grinding noise which was similar to the noise the driver side made before it stopped working. If i have both doors nonoperational this is an extremely big safety issue for anyone riding in this vehicle. I have spent over $500 on this issue and am worried it will be at least an additional $500 to fix the issues on the passenger side door once that begins to fail. |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KAUKAUNA, WI |
| VIN pattern | 2C4RDGCG2G4XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |