| Issue ID | 1670620 |
| Internal NHTSA # | 11331377 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 28/06/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Once i returned home after the store, i pulled in my driveway and noticed not all locks sounded when parking. I used my buttons on my overhead to open my 2 side doors. The right side sliding door opened fine, but the left sliding door wouldnt open. As i was trying to open i noticed it wasnt unlocking. I tried everything and it's still stuck. This seems to be a very common problem for 2011 to 2018 van's, according to the 100+ reviews i read online. With this problem i was unable to get my baby out of the van and had to crawl through the van to get him out. This is a huge safety concern, what if the circumstances were different and it was an emergency??? This could have been deadly for my baby or one of my other 3 children. This is a known concern and this should be addressed and fixed by dodge until something tragic does happen. Please fix before this happens. Also about 1 month ago the right backseat door started making a strange buzzing noise everytime it unlocks. Not sure if this is connected but this is also a very common issue too. Thank you! |
| Vehicle Mileage at Failure | 81000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DERBY, KS |
| VIN pattern | 2C4RDGCG2GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |