| Issue ID | 1637679 |
| Internal NHTSA # | 11301201 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 22/01/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I approached my car and hit the button on my remote to open the driver side sliding door. I placed my items in the car and pushed the door close button. I drove to my destination and when trying to open the door to retrieve my items the door will not open. I have tried using the remote, the button in the car & manually opening. The door seems to be stuck in the locked position and will not open. My husband has tried all of the above and checked the fuses to make sure it wasn't just a blown fuse. My door is now stuck closed and i drive around with my children in the car all the time. Now i am worried if we are in an accident that the door cannot be opened. |
| Vehicle Mileage at Failure | 46327 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHILA, PA |
| VIN pattern | 2C4RDGCG9GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |