| Issue ID | 1597666 |
| Internal NHTSA # | 11253031 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 30/08/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Electronic door locks make a buzzing sound when locking and after several weeks the door locks are completely jammed shut. Both rear doors affected and numerous mentions online of the exact same issue in dodge grand caravan and chrysler town and country models. In the event of an emergency doors can not be unlocked manually or via remote to allow passengers to exit the vehicle. Chrysler has denied a claim to repair or issue a recall and has advised me that they wait until the nhtsa directs them to issue a recall. This is a serious safety risk that exposes passengers to being confined in the vehicle in an emergency. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PRIOR LAKE, MN |
| VIN pattern | 2C4RDGCG4GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |