| Issue ID | 1591483 |
| Internal NHTSA # | 11243423 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 26/07/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The driver side rear sliding door is locked and will not unlock. I took it to the dealership and they said nothing was wrong. Two days later, the same issue happened. The door has been locked shut for 1 month now. When i lock/unlock the doors from the door handle, sometimes it works and sometimes it does not. I noticed that the driver door would occasionally lock, but not unlock when the passenger side doors would unlock. The entire lock system makes me very nervous if i were to get in a wreck. Since there are no manual locks, it's possible that all doors be locked and my family (3 kids) would not be able to get out of the vehicle. I took back to the dealership and they said it's a common issue with this make/model. It will require a technician taking front dash apart and replacing a wireless sensor. If this is so common, why no warranty when it's a clear safety issue? 55,000 miles, 2016 model. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAYETTEVILLE, AR |
| VIN pattern | 2C4RDGBGXGRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |