| Issue ID | 1589721 |
| Internal NHTSA # | 11242155 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 06/08/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The drivers side sliding door will not unlock or open. We have tried every way we can to unlock it --- key fob, overhead door opener, drivers side electric lock, and every combination of the above --- but it will not open or unlock!! This is an extreme safety hazard..... No one can get out of vehicle in case of fire or accident, the door will just not open no matter what we try!! According to the internet..... Hundreds of dodge grand caravan's have the same problem!! This problem happened overnight, with no warning. We came home, unloaded groceries that evening and locked the doors. The next morning the door wouldn't unlock or open. All other doors open and are working fine. |
| Vehicle Mileage at Failure | 97000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FLORESVILLE, TX |
| VIN pattern | 2C4RDGCG5GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |