| Issue ID | 1589184 |
| Internal NHTSA # | 11241781 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 05/08/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | About 6 months ago, the rear passenger door began to stop responding to the key fob, but could still be locked/unlocked manually. It made a buzzing noise one day then stopped opening altogether. We declined the repair because we were quoted over $3000!!!! We only have about 55,000miles on the van. The dealership acknowledged that this is a common problem on dodge caravans and could do nothing about it. Today, the driver passenger door has begun making a buzzing noise and we will have to get it repaired, or no one will be able to get in or out of the backseat safely. I have been to several forums about just this thing asking how to get this repaired without paying thousands, and the amount of people with the same problem is overwhelming. In almost all cases, the actuator inside the door has been either corrupted with rust, or a gear is broken. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHESAPEAKE BEACH, MD |
| VIN pattern | 2C4RDGBG6GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |