| Issue ID | 1587254 |
| Internal NHTSA # | 11240349 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 24/07/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On 7-24-19 i noticed that the rear slider door on the driver side would not open. It would not respond to the key fob, the overhead console button, the interior door switch or the exterior handle. It just would not open. I took the car to my local mechanic (the car was no longer covered by the manufacture's warranty). He determined that is was a problem with the door lock actuator . Until the switch was replaced the door would not open. I feel this is a safety concern because a rear passenger would have a difficult time exiting the car in an emergency . I have seen several recent posting of this problem on your website and feel you should investigate this problem. The door was repaired but i am concerned about the problem happening on the other door . I have owned this vehicle for 37 months and it has 41,000. 00 miles. |
| Vehicle Mileage at Failure | 41000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MILWAUKEE, WI |
| VIN pattern | 2C4RDGCG5GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |