| Issue ID | 1576008 |
| Internal NHTSA # | 11222326 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 05/04/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Driver side rear passenger door randomly froze and stopped working and is stuck in a locked mode. Manual button will not release door and also all controls on remote, door panel or button on ceiling will not open door. Safety issue if grandkids or passengers can't exit through door in an emergency. This should be a safety recall. It's not covered under warranty and is a safety issue. Multiple complaints from others and dodge does nothing to resolve the issues $1300 repair to fix on a 2 yr old car is ridiculous. Please make this a safety recall, i am afraid to take passengers in my van for god sake. I didn't buy a van to not did use it, but i have no money to fix it and i am locke into an expensive car payment not expecting to have expensive repairs. |
| Vehicle Mileage at Failure | 83245 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OVID, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |