Issue ID | 1177160 |
Internal NHTSA # | 10711873 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | GRAND CARAVAN |
Model Year | 2015 |
File date | 18/04/15 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Bought the vehicle saturday 4/18/2015. The vehicle was taken in for wash and fill up as my wife and i signed the paperwork. Following signing paperwork we found the driver side bottom trim popped out. The clip that holds the small trim piece in was broke. Later in the day my wife got her arm pinched hard by the driver side auto closing door leaving a nasty bruise on both sides of her arm. The door hesitated to reopen and continued to close on her arm. Took van back to dealer on monday 4/20/15 to have trim piece fixed. Found out they had to order the part. The service manager said this was not the first time they saw this issue. After looking at the popped trim piece i noticed the bottom corner of the van behind the popped trim had began to rust out with the paint chipped. Now will have to have paint and new trim piece on a brand new vehicle. Regarding the auto door closing the service manager said she was not aware of any sensitivity settings but would look into it to avoid the injury happening again. |
Vehicle Mileage at Failure | 20 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GROVE CITY, PA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 11/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |