This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge GRAND CARAVAN 2015 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge GRAND CARAVAN 2015 seats and complaints other owners have filed.

Enter valid VIN:

2015 Dodge GRAND CARAVAN Seats Problems, Complaints and Defects

Issue ID	1674334
Internal NHTSA #	11339075
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	GRAND CARAVAN
Model Year	2015
File date	20/06/20
Component	SEATS
Product type code	VEHICLE
Description of the problem	2015 dodge grand caravan was parked in our driveway, not started. I was seated in driver seat after just entering the vehicle, door still open, i activated the passenger side power sliding door so my family could enter the rear. My wife opened the front passenger door but had not entered the vehicle, she was assisting the kids entering the rear. The passenger seat headrest suddenly burst open and extended forward. Everyone jumped at the sudden noise. I looked over and saw the headrest distended and didn't know it could do that. I inspected the headrest and saw arms and latches that indicated it could be moved. I attempted to return it to normal but it would not move very easily. We decided to leave it as we were on our way somewhere. Later i again attempted to put it back together but it would not stay together. I looked online for possible repair information and found it to be described as a safety feature to help prevent whiplash injury and that it should not deploy without a crash. No other safety features deployed. The vehicle still operated normally. I contacted dodge directly through online chat and spent over 30 minutes describing everything in detail and was told a manager would be contacting me in 1-2 days. After a week, no call was received. I again contacted dodge and was given the run around with request for all the information again even though the agent pulled up the file and told me what had happened. They refused to send it to a manager again unless i spent another 30+ minutes describing everything in detail again. I told them i was pulling up the nhtsa website to file a complaint and they immediately gave me a case number and forwarded the issue without having to provide any information again. I told them it seemed they were running me in circles.
Vehicle Mileage at Failure	65000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BASTROP, TX
VIN pattern	2C4RDGCGXFRXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	11/09/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBAEY71000KS55755 TMBLJ9NE6F0167944 6FPPXXMJ2PFS88530 JH2JE01377M901536 WVWZZZAUZJP627061 ZFANF2A36MP923483 WDB96342320156363 1ZVFT85H365113075 VSSZZZ5PZ9R026768 VBKTR6403RM881023 WBAFG42050LJ79447 WDB1241201J047614

Rating: 4.7 from 5 (3783 reviews)

2015 Dodge GRAND CARAVAN Seats Problems, Complaints and Defects, Recalls and Failures

2015 Dodge GRAND CARAVAN Seats Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?