This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge GRAND CARAVAN 2015 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge GRAND CARAVAN 2015 seats and complaints other owners have filed.

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2015 Dodge GRAND CARAVAN Seats Problems, Complaints and Defects

Issue ID	1578750
Internal NHTSA #	11229347
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	GRAND CARAVAN
Model Year	2015
File date	29/06/19
Component	SEATS
Product type code	VEHICLE
Description of the problem	On this 2015, florida based, dodge grand caravan with 58,640 miles, the passenger side active head restraint deployed with the car parked in the driveway and no one in it. It could not be reset as the thin plastic bracket that held a metal restraining bar in place disintegrated under the pressure of the deployment spring and released. In fact it appeared that multiple plastic parts had broken. Checking the internet, this appears to have happened in hundreds of other vehicles in multiple models and model years and dodge/chrysler has made no attempt to fix the problem or warn the owners. There are also at least two separate law firms pursuing class action lawsuits regarding this. There also appear to be hundreds of complaints on this site. If this happened on the driver's side while the car was in motion, an accident could have resulted. The dodge dealer said they have no obligation to fix this and that replacing each head restraint would cost close to $900. They also could not say the driver's side head restraint wouldn't also deploy unexpectedly. One wonders if there haven't already been significant or even fatal accidents related to this. Getting hit by the headrest would cause injury alone this appears poorly designed. The idea of putting a thin plastic bracket under constant strong spring pressure for years is just asking for trouble, especially for vehicles in florida where temperatures in parked vehicles can remain well over 120 all day. How can thin plastic be expected to take this for the life of the vehicle? These parts should be metal. I pushed the deployed headrest back together and secured it with two cable zip ties. As dodge can't tell me if the other headrest won't also deploy, i have also secured it with cable zip ties to guard against its unexpected deployment. Where is the nhtsa in all this? At least change the design.
Vehicle Mileage at Failure	58640
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PORT CHARLOTTE, FL
VIN pattern	2C4RDGBG6FRXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	14/09/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KM8JUCAC8DU608930 1FDAF57Y76EC11599 WA1FAAFY0P2164657 1HD1LC316FC437735 4JGFB4JB5MA331115 1FTPX14584NC04804 2D4RN5DG9BR661647 1GDW7LCG7D1161716 5NMS2DAJXNH378738 JF1VA1K6XJ9826240 WAU9FDFR3FA000559 KNAFX411AD5027855

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2015 Dodge GRAND CARAVAN Seats Problems, Complaints and Defects, Recalls and Failures

2015 Dodge GRAND CARAVAN Seats Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?