| Issue ID | 1478703 |
| Internal NHTSA # | 11105333 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2015 |
| File date | 14/09/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Within the first few weeks of driving this leased vehicle, i reported this to the dealer. The problem was that the cruise control was popping out of cruise without any interaction from me. I've reported this every time i went in for a oil change. I have 55,000 miles on this van. So, this has been reported at least 13 times! There was a change in cruise controls after the first report. The second was a reprogram. The third was a reprogram. I have a lemon!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This year they made me pay a $90. 00 fee for servicing this. I was reimbursed because i called the service manager and complained. But he told me that no work was performed for the problem. Driving highway or side streets at different speeds this will happen 10+ times a day. Now, my transmission has bucked and slipped a few times during the episodes. The cruise control delays (and not stops) but now enough to finally go into a gear that is in between and this clunks into a gear. Not good! I initially wanted to buy this vehicle after my lease ran out. I even placed decals all over the van advertising hurst fresh. I need this dealer that is representing the dodge to stop giving me the look that i'm wrong in what i'm experiencing. I heard that other recalls from this manufacturer for this cruise control is being taken care of. As for the transmission, this is a true experience. Please help me as i am going to get a lawyer if this doesn't get a recall. I'll never lease another vehicle from both the dealer and maker of this vehicle. Thank you for your service! |
| Vehicle Mileage at Failure | 200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DUDLEY, MA |
| VIN pattern | 2C4RDGBG6FRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |