Issue ID | 1395187 |
Internal NHTSA # | 11010988 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | GRAND CARAVAN |
Model Year | 2015 |
File date | 27/07/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | The active-restraint head rests deployed while driving through a parking lot making a loud bang that sounded like a gun shot. The deployment of the active-restraint head rests was a distraction to the driver and if anyone had been in the passenger seat it could have caused an injury. The van is still under warranty and the dealership could not tell us if reseting the headrest would be covered under our warranty or not. |
Vehicle Mileage at Failure | 32825 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SNEADS FERRY, NC |
VIN pattern | 2C4RDCG3FR5XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 09/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |