Issue ID | 1382990 |
Internal NHTSA # | 10993658 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | GRAND CARAVAN |
Model Year | 2015 |
File date | 21/05/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | 2015 grand caravan my wife michelle o'connell drive in pulling into our driveway and the headrest restraint system airbag deployed striking my wife in the back of the head van was towed to black chrysler dodge ram in statesville north carolina to be repaired my wife sought medical attention chrysler then demanded the vehicle be inspected by an independent inspector to see if it was in an accident after the report was done in received chrysler notify the dealer do not touch the vehicle the report said the vehicle was flawless which we knew that then chrysler's lawyer contacted us and said we are not fixing your vehicle until you sign paperwork absolving us of any liability which they know they're liable cuz the van is in perfect condition we are reporting this because we believe there is a known defect by chrysler and they're trying to sweep it under the rug they had a similar incident where they had to recall 880000 vehicles in 2013 for the exact same issue chrysler made of direct threat saying we're not going to fix your vehicle and leave it on registerable because of the airbag for inspection and unusable unless you absolve us of liability the vehicle was only traveling less than 2 miles an hour pulling into our driveway it was a driver's side headrest restraint at deployed |
Vehicle Mileage at Failure | 19500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MOORESVILLE, NC |
VIN pattern | 2C4RDGCG5FRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 2 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |