| Issue ID | 1427544 |
| Internal NHTSA # | 11048524 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2014 |
| File date | 24/11/17 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | The window regulator broken when i was driving to my house from work. I am just was trying to open window on the left side near driving seat and window dropped down. Immediately with broken window i was driving to the dealer daytona dodge (james cohler 5730) they did not help me nothing and declined repair. This is was ridiculous!!!!!!! They told me i have to pay for like $ 400. 00 if i want to fix that!!!!!! This is not my fall. This is manufacture issues!!!! I am doing payments for my car still every month and never late. This is car new van!!!!! Cost me$ 26000. And this is was emergency situation. This is car is not safety. I came back at home with out window (the window was inside left door). Please help me to fix that. |
| Vehicle Mileage at Failure | 48556 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DAYTONA BEACH, FL |
| VIN pattern | 2C4RDGBG7ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |