| Issue ID | 1387296 |
| Internal NHTSA # | 11001365 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2014 |
| File date | 05/01/16 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns 2014 dodge grand caravan. The contact stated that when both rear sliding doors were opened, it caused scratches on both rear driver and passenger side of the vehicle. The contact was concerned that the failure could cause rust to the body of the vehicle. The contact called an unknown local dodge dealer, and informed that during hot climates the trim on the rear sliding doors expanded causing contact to the body of the vehicle and leaving damage. The manufacturer was notified of the failure and confirmed that there were no recalls. The manufacturer then referred the contact to the nhtsa hotline. The failure mileage was 40,000. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BREWERTON, NY |
| VIN pattern | 2C4RDGBG7ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |