| Issue ID | 1341635 |
| Internal NHTSA # | 10935466 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2014 |
| File date | 10/12/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | My wife was driving our 2014 dodge grand caravan with our three young children in the car. When the brakes went spongy. It severely impacted her ability to brake safely. She was driving on a city road at about 45 mph when this happened. I took the van to golling chyrsler, dodge jeep dealership hoping that they would cover it under warranty. The van is not even 3 years old but it has 50,000 miles on it so there reply was you should've bought and extended warranty. Their diagnosis was the power brake booster went bad and needs to be replaced. Now the dealership and when i called chrysler and they said the same thing basically i should've bought an extended warranty. All of the independent shops i called around for quotes said it is extremely rare for a brake booster to go bad and all said they've never seen one go bad on such a new vehicle. I did some research and looks like fca issued a recall on 2011-2014 dodge durango and jeep grand cherokees for bad brake boosters. Coincidence? I think not from what i can find it is the same part!!!!!!! Being from southeast michigan i try to buy american with the big 3 but time and time again i am let down. Should've bought a honda. |
| Vehicle Mileage at Failure | 53000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AUBURN HILLS, MI |
| VIN pattern | 2C4RDGBG4ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |