| Issue ID | 1699939 |
| Internal NHTSA # | 11366360 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2014 |
| File date | 26/10/20 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | On 10/26/2020 i got in my car this morning and noticed my head restraint on my driver side just deployed overnight. Which at the time i didn't know it was deployed i thought i could fix it when i got to where i was going but after further research that is when i found out it deployed and it wasn't a simple fix. Since it is a 2014 dodge grand cararavan 30th anniversary edition it is not under warranty. After looking up online i see this is a common occurrence and wonder why there is no safety recall. It goes back years. They put a plastic piece holding a metal piece under all that pressure and they think it will not give way and break? I can't imagine if i would have been driving what would have happened. That would have scared me for one and what could have happened. Imagine driving along and this thing pops out at the back of your head. Did it make a loud noise? What would you be thinking? What would you have done? From what i have seen online it will cost 900. 00 to replace this which wasn't supposed to deploy unless someone hit the rear of my car. Please do something about this as i can't afford 900. 00 to fix this. And they need to do something about the plastic they use. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALM BAY, FL |
| VIN pattern | 2C4RDGBG9ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |