| Issue ID | 1674354 |
| Internal NHTSA # | 11339090 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2014 |
| File date | 11/07/20 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | While sitting on the driver seat, facing out the door talking to my husband with the van off, parked in our driveway, the headrest randomly deployed, hitting me in the side of the face.*dt consumer stated she has musculoskeletal issues whiplash and spine is out of alignment. Manufacturer was contacted but vehicle was not repaired.*jb |
| Vehicle Mileage at Failure | 110630 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | YPSILANTI, MI |
| VIN pattern | 2C4RDGCG7ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |