| Issue ID | 1653957 |
| Internal NHTSA # | 11319298 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2014 |
| File date | 12/02/20 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | The front passenger head rest came apart while the car was parked at my children's grandparent's house with no one around or in it and it will not go back together. |
| Vehicle Mileage at Failure | 103800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLEN ALLEN, VA |
| VIN pattern | 2C4RDGBG2ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |