| Issue ID | 1493130 |
| Internal NHTSA # | 11122847 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2014 |
| File date | 27/08/18 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | While wife was at work, driver side headrest deployed at some point. (she parked at 6am and came out at 330pm). Van was parked and upon inspection no damage done to vehicle to warrant deployment, airbags not deployed and only the drivers side headrest deployed. Headrest not covered under warranty, had to move it to passenger seat in order to be able to drive the vehicle. After inspecting headrest, found that left plastic clip holding in bar assembly snapped and broke off, causing the right one to warp and break (just a gap). Headrest cannot be reset due to the damage and a new one has to be purchased. |
| Vehicle Mileage at Failure | 81740 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHOENIX, AZ |
| VIN pattern | 2C4RDGBG3ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |