2014 Dodge GRAND CARAVAN Engine Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge GRAND CARAVAN 2014 engine. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge GRAND CARAVAN 2014 engine and complaints other owners have filed.
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2014 Dodge GRAND CARAVAN Engine Problems, Complaints and Defects

 Issue ID1491912
 Internal NHTSA #11121783
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelGRAND CARAVAN
 Model Year2014
 File date13/08/18
 ComponentENGINE
Product type codeVEHICLE
 Description of the problemMy van has a 3. 6l pentastar v6 engine. Check engine light came on as i was driving. Car started to shake and lose power at stop light. An obd test indicated that cylinder #2 was misfiring. My mechanic determined that there is low compression on cylinder #2. This is a recurring and commonly known problem with the pentastar engine attributable to a cracked cylinder head on the left side. Chrysler has promised to replace for affected engines at no cost to owners as long as the vehicle is within 10 years or 150,000 miles. I had a similar issue two years ago which was fixed at no cost to me when the vehicle was at 78,000 miles plus.. I am filing this complaint because this time chrysler has refused to pick up the cost of $1,800 plus estimated by the chrysler dealership to replace the cylinder head on my vehicle. I have contacted the chrysler number set up to resolve this issue several times but the official response is that my vehicle has a high mileage of 130,084 and therefore not within the 5 years 100,000 miles warranty window. But instead of issuing a mass recall to address this problem chrysler has issued a public bulletin stating that the company will pay for the replacement of cylinder heads as this problem occurs on the pentatstar engine up to 10 years 150,000.(not 5 years 100,000 miles) i have pointed out this fact and referenced the chrysler but to no avail. In short chrysler has refused to honor its publicly stated commitment in this case. I am writing to request for arbitration or else show me what recourse to take in this david versus goliath case. I feel very much wronged and would very much like to escalate.
 Vehicle Mileage at Failure130074
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateINGLEWOOD, CA
VIN pattern 2C4RDGBG3ERXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed45
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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