| Issue ID | 1154335 |
| Internal NHTSA # | 10680580 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2014 |
| File date | 15/01/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Engine oil capacity is listed as 6 quarts (us) in multiple sources, however after draining and refilling engine on a level surface with 6 quarts, the dipstick reading showed at min level. After adding an additional 1/2 quart, the level reached the full mark. Most vehicle dipsticks are designed such that the amount of oil required to raise the level from min to max is 1 quart. There is no indication on the dipstick to indicate either way. This might also explain why my dealer overfilled the crankcase when i had them perform a previous oil change. Underfilling as well as overfilling the oil can result in premature engine wear and failure, as per manufacturers own literature and as such may constitute a potential safety hazard. A tsb should be issued to specify the correct capacity (6. 5qts? Unless dipstick markings are wrong) and also to explain the dipstick markings, assuming the current design is correct. |
| Vehicle Mileage at Failure | 4500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALATINE, IL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |