| Issue ID | 1551285 |
| Internal NHTSA # | 11192530 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2014 |
| File date | 25/03/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Monday 3/25/19 10:55am car indicator lights briefly flashed while car was in motion during a turn and then suddenly died. No brakes, no power steering, absolutely nothing worked. Was able to turn car back on and get to parking lot. Same day after leaving(2:30pm) sitting at a busy intersection waiting on red light. Car dash lights again briefly flash and car turns off. Took about 10 min before i was able to start the car again. While sitting in a busy turn lane and not even having hazard lights work with kids in the car. Took car to get battery, alternator, and starter checked. All checked out good. Friday 3/29/19 while driving at 45 mph(8:30 am) car dash lights briefly flash and car turns off. Again no power steering, brakes ect. Waa able to coast to side of rode. Couldn't even take the key out. Also took about 1. 5 hrs before it would start again. Each occurance has also set clocks back to the 12:00 time. Research has shown me that it is a common problem with this vehicle and that it is the fuel pump relay. This part was recalled on durangos and jeeps but caravan did not make the list. Although per what i have read on this site and various others it is an obvious common problem. Vehicle is at 68,000 and is being taken in on sunday 3/31/19. Where i have already indicated to mechanic what i want replaced due to the fact it is not an easily replicated problem on command and there is no code to check. It seems like the best course of action to tell them to just replace it. This should be a recall matter. |
| Vehicle Mileage at Failure | 68000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PEWAUKEE, WI |
| VIN pattern | 2C4RDGBG3ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |