| Issue ID | 1374708 |
| Internal NHTSA # | 10981601 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2014 |
| File date | 29/04/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 dodge grand caravan. While the vehicle was parked, the contact attempted to open the front driver's side door, but it failed to open. The contact noticed a burning odor and smoke emitting from between the driver's seat and the door. The contact entered the vehicle and observed that the door and door frame were melted. There were no injuries and a police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that they would send someone to investigate within 3-4 business days. The vin was not included in nhtsa campaign number: 14v234000 (electrical system). The approximate failure mileage was 85,000. |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PHILLIPSBURG, NJ |
| VIN pattern | 2C4RDGCG2ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | Y |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |