| Issue ID | 1211280 |
| Internal NHTSA # | 10749568 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2014 |
| File date | 18/08/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | This complaint for the rear vent switch is just to express my frustration with the length of time it's taking to get the new switch. How long should it take when vans prior to 2010 had a similar switch that worked perfectly. This has been going on since 3/14, & shortly after i bought this used van i contacted dealers in az in 2/15 & the waiting list was too long. So i waited until we returned to mi, reported it in 4/15, & was just told they are just receiving parts for the march waiting list & so it will at least be another 2-4 months for me. I want this fixed before we return to az in dec. Can't chrysler be speeded up??? Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPRING LAKE, MI |
| VIN pattern | 2C4RDGC6ER1XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |