| Issue ID | 1199478 |
| Internal NHTSA # | 10734023 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2014 |
| File date | 19/06/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | During traffic at roughly 10pm, the charge indicator light came on. Our vehicle all of a sudden started losing power on the freeway. By the time we got to the next exit, we were losing power with steering, causing us to crash into a fire hydrant. We were able to guide it into a parking spot before losing the rest of the electrical capabilities (windows, lights, etc.). My family was stuck in that desolate are with no way to charge our phone and two sleeping young children. After getting it towed, the vehicle ended up in the shop for a little under 3 weeks for repair to the collision that had occurred. The electrical checked good. The next day, the charging indicator light again went on after being on the road for roughly 18 miles. Thank goodness this time it all happened in the day and we were stuck in a better area. After checking good again at the collision center, the vehicle was transferred to the dodge dealer for further diagnosis. This is when they finally pinpointed it was an alternator issue. Thankfully the vehicle is still under warranty. |
| Vehicle Mileage at Failure | 34520 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEMOORE, CA |
| VIN pattern | 2C4RDGBG4ERXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |