| Issue ID | 1729301 |
| Internal NHTSA # | 11399455 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2014 |
| File date | 19/10/20 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I purchased a 2014 dodge grand caravan with approximately 60000 miles. The vehicle had one owner before me. At around 64,000 miles, my airbag light started coming on intermittently. It comes on and goes off when i hit bumps, apply brakes, or accelerate and sometimes when making turns. Also was the third owner of a 2002 model chrysler town & country that had a similar problem do to a defective clock spring. Now have a 2014 grand caravan with way lower miles and this appears to be a common problem with chrysler group. I attempted to contact the dealership i purchased the 2014 grand caravan from and told them the situation and they told me i was out of there 90 day warranty which led me into my extended warranty that i purchased for the vehicle which charges a deductible of $250. Don't know if this is due to a defective clock spring as this could be a different part failure. However checking the prices, a clock spring for a 2014 dodge grand caravan just for parts cost around $300 plus tax. I am now stuck with a $15,000 vehicle that could kill me in the event of a crash due to a faulty airbag system that has a possibly failing part for the last 20 years made by dodge and chrysler group and has somehow never been recalled. The only recall that has been made with this van was the vent window switch which was replaced. Also got a letter in the mail regarding a warranty extension on a headrest restraint however this was not a recall. Based on a common problem with clock springs especially made by dodge and chrysler group i have reason to believe that dodge has been making faulty clock springs from 2002 all the way up to 2014 and possibly still does as of 2021. I wonder how many dodge grand caravans / chrysler town & countrys over 60k-100k miles chances are your airbag light might be coming on and turning off while driving. Have to pay out-of-pocket. Problem may come back. |
| Vehicle Mileage at Failure | 64509 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHANCELLOR, AL |
| VIN pattern | 2C4RDGCG6ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |