| Issue ID | 1181813 |
| Internal NHTSA # | 10715233 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2013 |
| File date | 07/05/15 |
| Component | VISIBILITY:GLASS, SIDE/REAR |
| Product type code | VEHICLE |
| Description of the problem | According to my safety recall... If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may go to http://www. Safercar. Gov... So i am doing so because i feel it is not being done within a reasonable time. We contacted our dealer and we were not on the list in february so they added us and last week i called back and they said they haven't acquired any parts to make any fixes yet. The unfortunate part is we specifically purchased our vehicle with the intent to go on a family vacation and it sure would be nice to be able to crack the rear windows when you are going to be in florida in july. I believe it is unreasonable that at this time a year the problem was discovered in 2014 and they still don't have any parts. The parts department said they have no idea when the parts will be available. So to sum it up my complaint is they aren't handling the matter in a reasonable amount of time. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPARTA, WI |
| VIN pattern | 2C4RDGCGXDRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |