| Issue ID | 1187593 |
| Internal NHTSA # | 10722416 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2013 |
| File date | 18/05/15 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Bought car 2013 may, took back twice to dealer due to van stuttering, car staying on same speed,( i'm not pressing the pedal) car turning off when i use automatic starter and place the key in the ignition. Dealer found nothing wrong with it and told me it must have been a fluke. A while later we move to california took car for tire rotation explain to dealer radio was shutting off and popping noise coming from it hot to touch, again till dealer about the gear sticking when i'm driving in the van running hard do you have found nothing. Took another two times to the dealer after words with the same issues till finally dealer phone number for uconnect helpline they requested dealer to keep the car for the 4th time of the month of may this year provide a rental car. They continues to be in the dealership now for 2 weeks. They finally found the problem with the radio(2 years it took. Radio over heating) and replacing it and continue trying to figure out what is wrong with the gears,why van run. Van has another frint wheel problem too. My issue has been sent out to the resolution center for chrysler dodge. My case manager advised me to trade in my van. I thought that was an acceptable resolution for me. The van continues to be at dealer they are trying to fix it they don't know what's wrong with it. Y the van is unsafe to drive it stays on the same speed no matter what you do after a long drive you push the accelerator you let go of the accelerator and it stays on 55 or hight speed no matter what. Been complaining about this issue for 2 years. Resolution found a manager stated to me that the van is under warranty and they will try to continue to fix it. I stated to known that the vans and lemon and unsafe to drive it they do not see it that way |
| Vehicle Mileage at Failure | 25 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | YUCCA VALLEY, CA |
| VIN pattern | DGDG3DR7413XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |