| Issue ID | 1565692 |
| Internal NHTSA # | 11208629 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2013 |
| File date | 17/05/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | We had experienced cold air coming from hvac in winter and recently had hot air coming on while using the ac. There was recall for 2014but not 2013. I have requested dodge pay for the repairs as i have already paid to have it diagnosed. We are unable to adjust the hvac system temps and was advised i need a blend door actuator that should be covered under x64 warranty extension. I would expect dodge to pay for this. They wanted me to get it diagnosed at a dealership (i paid $75 to have it diagnosed) for 4124 then they would consider paying repairs; made no sens to me. Recall 24-005-16 should be extended to cover my 2013. Please provide dodge corporate office contact info if you could. I would appreciate whatever can be done to get this fixed. Blend door actuator is in need of repair and i feel as though i should not have to pay for it. Thank you! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tt |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW HAVEN, CT |
| VIN pattern | 2C4RDGBG4DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |