| Issue ID | 1653852 |
| Internal NHTSA # | 11319223 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2013 |
| File date | 09/03/20 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | The driver side rear sliding door cannot be opened manually or electrically. The door will not unlock electrically or manually, so the interior and exterior opening handles cannot be operated. Using the key fob or interior buttons to open the door cause a message to display on the dash information area saying "unlock door to operate." this poses a risk if there is an accident and my children need to exit or be removed from the vehicle, especially if other doors are blocked or damaged due to an accident. The vehicle has been stationary. I have not tried to open the door while in motion. |
| Vehicle Mileage at Failure | 148000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CALIFORNIA, MO |
| VIN pattern | 2C4RDGEG1DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |