| Issue ID | 1656472 |
| Internal NHTSA # | 11321172 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2013 |
| File date | 10/03/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Hi, i was traveling on highway and at about 45 mph the rpm's ramped up to 5+ and van had no additional power and i coasted off the highway. I was recently informed i need to have my transmission replaced at a cost of $4,286. 70 and was reaching out to you for consideration of any warranty extension as i only have 110k miles on our family van. This estimate is probably higher than what one of your dealerships can offer. While these are very challenging times for many i was hoping dodge can offer brand loyalty coverage (3rd dodge product we've purchased) as you were kind enough to do last year with a problem we had. Any financial assistance would be greatly appreciated. I will be sending an email to the corporate office and look forward to a response. Thank you! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW HAVEN, CT |
| VIN pattern | 2C4RDGBG4DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |