| Issue ID | 1381067 |
| Internal NHTSA # | 10992113 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2013 |
| File date | 27/05/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Saturday 27 may 2017, i was coming back from a grand junction, iowa cemetery visit northwest of des moines, iowa and driving back on a highway doing 64 in a 65 mph zone, following an iowa state trooper, and the battery light came on - my mileage at that exact time was 45419. I drove to my sister-in-law's home in urbandale, iowa (i drove approx 11 miles to her home after the light came on) where we were staying over the memorial day weekend. Then i drove to an o'reilley auto parts store. They checked my battery, it was ok, except that it was at about 88%. They then checked the alternator and it was not charging the battery. The technician said that i could drive home to harlan, iowa, a 100 mile trip if the battery were charged up fully. I went back to my sister-in-law's home and called stew hansen dodge, where i bought this vehicle on 29 august 2013, as a new vehicle with 18 miles on the odometer . I told the person who answered the phone that the "alternator" had abruptly stopped working, and asked if i could bring it in. It was saturday 27 may 2017 at about 1 pm. The service person said they were open until 3:30 pm but they only did oil changes on weekends. I explained my situation of living 100 miles out of des moines, iowa and was concerned about getting home with no alternator. She said she was sorry but they couldn't help me until next week tuesday. I went back to my sister-in-law's house, charged the battery up and drove home back to harlan, iowa 100 miles west on monday, 29 may 2017. My mileage now at this time is 45540. I discovered that this same engine with the same alternator in "some dodge chargers" has the very same problem and has been recalled, but no notifications have been sent to owners. I am going to try to call chrysler dodge this morning to inquire if my alternator is recalled. |
| Vehicle Mileage at Failure | 45419 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARLAN, IA |
| VIN pattern | 2C4RDGBG6DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 64 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |