| Issue ID | 1187057 |
| Internal NHTSA # | 10722023 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2013 |
| File date | 18/03/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The door locks stopped working for both the lock button and the key fob. This becomes a safety issue because the side doors can be locked manually, but the lift gate does not have a manual lock. Additionally online research shows that the tipm failure can cause catastrophic events such as sudden airbag deployment for no reason, failure to start, stalling while driving, etc.!! Chrysler is said to be well aware of this issue and has yet to initiate a recall and we were planning on a florida vacation this year (we live in ohio) and due to the possibility of getting stuck on our way or once there, we decided not to go to the dismay of our kids. Fix this problem chrysler and quit screwing your customers!!! |
| Vehicle Mileage at Failure | 49500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRUNSWICK, OH |
| VIN pattern | 2C4RDGBG2DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |