| Issue ID | 1122927 |
| Internal NHTSA # | 10648876 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2013 |
| File date | 07/05/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Recall #p25/nhtsa 14v-234 why is it taking so long to get this replacement done? I got the first notice in may 2014 and have not heard a thing since. I have called the dealer several times and even stopped by, also no other information in the mail. I realize that the dealer can disconnect the switch so that the windows do not function but, as i told the dealer, i travel with my dogs and sometimes have to leave them in their crates in the van overnight at motels (don't allow the in the rooms) and the few that do allow dogs in rooms, charge an additional fee. Fact is-- i need to have proper ventilation for them. I purchased this particular vehicle because of the ventilation the windows provide. This is a real inconvenience, especially for this length of time. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NINEVEH, NY |
| VIN pattern | 2C4RDGCG7DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |