| Issue ID | 1395177 |
| Internal NHTSA # | 11010981 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2013 |
| File date | 20/05/17 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT PANEL |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 dodge grand caravan. When the engine was started, the entire instrument panel failed to work and the screen was blank. The failure occurred without warning. The vehicle was taken to the dealer (henkel chrysler jeep dodge located at 1275 w dickman rd, springfield, mi 49037; (800) 865-6185). The dealer did not know how to repair the vehicle and deemed it unsafe to drive. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 77,000. |
| Vehicle Mileage at Failure | 77000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BATTLE CREEK, MI |
| VIN pattern | 2C4RDGCG8DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |