| Issue ID | 1635098 |
| Internal NHTSA # | 11299251 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 09/12/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Locks have failed on both sliding doors. The passenger side failed about a year ago but failed in the unlock position so the door is still usable. The driver said failed about 1 month ago in the locked position. There is no way to open the door to access to fix. This is a huge safety issue as what if this failed with my kids in the back and they couldn't get out of the vehicle in a fire or other emergency. I have researched this and it is a long known issue with both dodge and chrysler vans. Why isn't this a recall? Do people need to die in order for this to actually be recognized as a serious safety concern? |
| Vehicle Mileage at Failure | 105000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WINDSOR, MI |
| VIN pattern | 2C4RDGDG5CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |