| Issue ID | 928078 |
| Internal NHTSA # | 10464364 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 04/07/12 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Driver and passenger doors misaligned to the point that the gaps outward made the door appear ajar, water enters excessively around frame, however does not enter inside the van. The first attempt on 7/5/2012 by the dealer was to adjust the strike plate which caused the bottom of the doors to be excessively inward. I have been scheduled to have all 4 doors realigned next week. What is my recourse if this problem is not fixed properly ? Purchase date 6/15/2012 currently has 935 miles. Dealer states it is a manufacture defect and that they assure me the vehicle was not damaged during transport. |
| Vehicle Mileage at Failure | 900 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LIVERPOOL, NY |
| VIN pattern | 2C4RDGBG6CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |