| Issue ID | 1063548 |
| Internal NHTSA # | 10586707 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 30/07/12 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | It shakes rattles , rides like freight truck not smooth riding at all air comes around all doors dust also , doors rattle like they were not shut properly the van whistles at various times sounds like coming from motor or front of van under hood somewhere middle seats do not fold down into the compartment as shows to be stow a way seats it real shakes bounces like no shocks on it not smooth riding like the demo vans i test drove and is really load on inside from out side van from other noises and wind i have had it into the dealer 2 times for this i had less than 10,000 miles first time and it rode as if the van was 200,000 miles and over 10 years old they stated they fixed it but it was not. It has been this way since the day we bought it dealer says it gets better after 2 or 3 thousand miles or first oil change but it has not now it has the whistle thing going on bought the van may 22 2012 paid almost $30,000. For it expect for this kind of money it would ride smoother like the demos i test drove i am very disappointed in it . A friend asked about buying a new one like mine (she has handicap child) i told her to buy kia instead it would ride better . It would be better if dealership had not lied also they were suppose to refund the $900. Excise tax if i bought it that day and still had to wait over a week for the delivery to dealer before i got my van. |
| Vehicle Mileage at Failure | 500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANTLERS , OK |
| VIN pattern | 2C4RDGCG8CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |