2012 Dodge GRAND CARAVAN Service Brakes Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge GRAND CARAVAN 2012 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge GRAND CARAVAN 2012 service brakes and complaints other owners have filed.
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2012 Dodge GRAND CARAVAN Service Brakes Problems, Complaints and Defects

 Issue ID1303876
 Internal NHTSA #10891814
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelGRAND CARAVAN
 Model Year2012
 File date30/06/16
 ComponentSERVICE BRAKES
Product type codeVEHICLE
 Description of the problemOn june 30th, 2016 my family and i were driving northbound on i-91 in massachusetts between exits 14 and 15. The rear brakes began to make a noise while driving at speed (~65 mph) and not depressing the brake pedal. Minutes later a thump was heard similar to when an object or roadkill is run over. When the brake pedal was depressed, it went to the floor. I could see smoke coming from the rear passenger wheel. We later found out that one brake pad had broken through/been thrown from the rear passenger wheel, and brake fluid was pouring out from that brake assembly. We exited the highway at exit 15 and drove small low-traffic roads home. Dodge was contacted but refused to assist in towing the vehicle to a dealer for assessment. We replaced the brakes, calipers, and rotors in our driveway. Attached photos show the brake assembly before it was removed from the vehicle for replacement. The car was three years and 10 months old, with ~48,660 miles, and on its second pair of rear brake pads. This is at least the 21st complaint on nhtsa about the same component (rear brake pads on 2012 grand caravan wearing too quickly). Dodge refused assistance both at the time of the incident and after i followed up with our dealer, with no reason given for the refusal. (case #29615622) given the many official and hundreds of unofficial complaints about the 2012 dodge grand caravan rear brakes, i hope the nhtsa will investigate further and pressure dodge to repair or replace this part. Thank you.
 Vehicle Mileage at Failure48660
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateWESTFIELD, MA
VIN pattern 2C4RDGBG9CRXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase06/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed65
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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