| Issue ID | 1099457 |
| Internal NHTSA # | 10625719 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 13/08/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I noticed a high pitched squeal from the rear of the vehicle while driving. Saw large amounts of black dust on left rear hubcap, and wheel was extremely hot. Independent mechanic verified brake pads in contact with rotor only on that one wheel, and had been worn completely out. Brakes on all other wheels in excellent condition as would be expected at only 20,000 miles. Took to dealer expecting warranty repair as brake had no movement. Dealer diagnosis: brake pads frozen in slides. Dealer refused warranty repair as "brake pads are not covered and the calipers functioned once we put the vehicle on the lift and manually popped them open. Therefore no mechanical defect" my argument that it was not driver caused (other 3 wheels fine) was not accepted, although further firm discussion did result in service manager charging half price for total rear brake job. Very dangerous situation, brake design that allows this needs to be investigated. |
| Vehicle Mileage at Failure | 20424 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOUTH EUCLID, OH |
| VIN pattern | 2C4RDGCG9CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |