| Issue ID | 1502556 |
| Internal NHTSA # | 11133492 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 28/09/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | While in motion at low speed the engine suddenly stops running. The power steering seizes up & i have to manually steer to the side of the road. The check engine light comes on, when i restart the car. Each time it has happened, fortunately no one has been behind me. The dealership that we purchased it from said that it was a cam shaft problem. After paying $1000+ in repairs to fix this problem, it still continues to happen. We have contacted the dealership and they told me that i needed an oil change. I brought it in for an oil change & it continues to shut down while driving. The dealer then told me that it is another cam shaft & they have no way of knowing which one. The check engine light no longer goes on & it does not store codes when this happens. Several times we have contacted "chrysler customer cares" & they just take down our contact info, register our problem & do not follow up. This is a 2012 grand caravan with approx. 92k+ miles. We have not received a recall notice regarding this problem. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MELROSE, MA |
| VIN pattern | 2C4RDGCG3CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |