| Issue ID | 1314257 |
| Internal NHTSA # | 10903064 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 24/08/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | As i was driving home on wednesday, august 24, 2016 at approximately 4:45 pm. As i was driving south on fairview in downers grove, il my vehicle started to jerk and at one point, i thought someone hit the trunk. I began to worry as there was a lot of cars in front and next to me. The vehicle's rpm started to go crazy and then as i pressed the gas the car was not moving, it was extremely difficult for me as i was alone. I then put my hazards on because i had to try to get to a safe place. After about 30 minutes, i managed to move my car into the parking lot of a cvs but not before it shut off on me. I had to wait for 1 hour before the tow truck came and he took me to the jack phelan dealership in countryside, il. My car has been there since then. I have a rental for 7 days but after that i have no car. I just want to know what chrysler can do for me as i am not able to have my car because of the faulty transmission. The dealership communicated to us that this transmission should have been recalled and they will do what they can to remove them from the shelves. At this moment, i have no documentation but the dealership can be contacted, jack phelan dodge, 5859 s. Lagrange road, countryside, il 60525 (708) 352-5300. I would like someone to contact me and i will definitely be contacting chrysler corporation to see if there is anything they can do for me. |
| Vehicle Mileage at Failure | 60525 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COUNTRYSIDE, IL |
| VIN pattern | 2C4RDGDG0CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |