| Issue ID | 1649656 |
| Internal NHTSA # | 11316094 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 28/02/20 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 dodge grand caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact was able to restart the vehicle. The contact stated that the accelerator pedal was depressed however, the vehicle failed to respond intermittently. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the fuel pump relay was defective. There were also burn marks around the fuel pump relay. Dick hannah jeep located at (3517 ne auto mall dr, vancouver, wa 98662 (360) 342-9650) was contacted and the contact was informed that the vin was not subjected to a recall. The contact was provided the cost of $1273 for the parts. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,660.*dt *tp*dt consumer stated vehicle stalled one more time after taking it to the dealership.*jb |
| Vehicle Mileage at Failure | 131660 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | VANCOVER, WA |
| VIN pattern | 2C4RDGCG6CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 02/01/20 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |